Original price was: $289.99.$185.59Current price is: $185.59.
About This Product
Welcome to Zealith Shipping Policy! We’ve created this guide to give you comprehensive and simple details about how we handle and ship your outdoor and garden furniture orders. Our goal is to guarantee a smooth, transparent, and satisfying experience from the moment you purchase to the time you receive the delivery.
We are thrilled to ship to all 50 states within the United States.
At this time, we do not offer international shipping. Also, we do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
We are pleased to offer free shipping on all orders, regardless of the order value or destination within the United States. This applies to all products available on Zealith, including large items like outdoor tables and garden benches.
The price you see is the price you pay. We do not charge any additional shipping fees or sales tax.
We exclusively partner with FedEx for all our shipments. FedEx’s extensive network and experience in handling large, heavy items make them an ideal partner for delivering our outdoor and garden furniture.
Our shipping process consists of two phases:
This takes 2-3 business days. We carefully prepare and package your order to ensure it arrives in perfect condition. This includes quality checks and secure packaging of your outdoor and garden furniture.
Once your order leaves our warehouse, FedEx typically delivers within 4-7 business days.
You can expect your order to arrive within 6-10 business days from the date of purchase.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you’ll receive a confirmation email containing:
You can track your order in two ways:
For most small to medium-sized items, FedEx will deliver to your address without requiring a signature.
For large items like outdoor tables or garden benches:
If you’re not available to receive your package:
To change an order that hasn’t shipped:
Orders can typically be canceled if they haven’t been shipped. Once an order has shipped, it cannot be canceled. If you no longer want the item after it has shipped, please refer to our Return and Refund Policy.
If your tracking information hasn’t been updated in 5 business days:
If your package arrives damaged:
If you receive the wrong item or items are missing from your order:
While we currently do not offer international shipping, we’re continuously evaluating opportunities to expand our services. Please check back for updates.
We’re committed to reducing our environmental impact:
For any questions or concerns about your shipment, please don’t hesitate to contact our dedicated customer service team:
For more ways to reach us, visit our Contact Us page.
For more information on our practices, please refer to these related policies:
This shipping policy is subject to change. Any modifications will be posted on this page with the date of revision. We encourage you to review this policy periodically.
Last Updated: 25/09/2024
Thank you for choosing Zealith for your outdoor and garden furniture needs. We appreciate your business and are committed to providing you with the best possible shopping and shipping experience.
Welcome to Zealith, where your satisfaction is our priority. We are committed to providing a hassle-free and risk-free shopping experience for all your outdoor and garden furniture needs. This Return and Refund Policy is detailed, comprehensive, and is part of our Terms and Conditions. By shopping with us, you agree to abide by this policy.
You can return most items purchased from Zealith within 30 days of delivery for a full refund. The countdown starts from the day you receive your product, as confirmed by our shipping carrier’s delivery confirmation.
For a return to be eligible, your item must be:
For the safety and hygiene of our customers, the following items cannot be returned:
For a complete list of non-returnable items.
To start your return:
If you’re unable to access your account, please visit our Contact Us page for assistance.
You can drop off your package at any FedEx location. We cover all return shipping costs for items that are not damaged or misused. For more details on shipping, please refer to our Shipping Policy.
Once we receive and inspect your return, we’ll process your refund. You’ll receive an email notification when your refund is processed. Refunds are issued to the original payment method used for the purchase.
Most refunds are processed within 3-5 business days after we receive your return. Depending on your payment method, it may take an additional 5-10 business days for the refund to appear in your account.
We offer full refunds on eligible returns within the 30-day window. The full purchase price, including any taxes paid, will be refunded. We do not charge any restocking fees.
We may issue a partial refund if the item shows signs of use or damage beyond normal inspection or if parts or accessories are missing from the return package. For more information on our refund process.
If you need a different size, color, or model of an item, return the original item following the return process outlined in Section 2 and place a new order for the desired item through our online store.
If your item arrives damaged or proves to be defective within the 30-day return window, contact our customer service through our Contact Us page. We’ll provide a prepaid return label and send a replacement. If you prefer, we can process a full refund instead.
For items that malfunction after the 30-day window, our products are covered under a limited warranty of 30 days from the date of purchase. If the product is found to have a manufacturing defect within this period, we will repair or replace the item at no cost to you. This warranty does not cover damage caused by misuse, abuse, or normal wear and tear.
If you haven’t received your refund within 2 weeks of our confirmation email, please check your bank account again or contact your credit card company. If you’ve done the above and still have not received your refund, please visit our Contact Us page.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. The gift giver will not be notified of the return.
For orders of 5 or more of the same item, please get in touch with our Customer Services Department for return instructions. Items that have been customized may not be eligible for return unless defective. Items received as part of a promotion or bundle may be subject to different return conditions.
This Return and Refund Policy does not affect your statutory rights as a consumer.
For any questions or concerns about returns or refunds, please contact our customer service team:
We reserve the right to modify this policy. Any changes will be posted on this page with a revised date. Changes will not apply to returns in progress. We encourage you to review this policy periodically.
By using our website and making purchases, you agree to this Return and Refund Policy. Please read our Privacy Policy for more information on how we use your data. For questions about our terms of sale, please refer to our Terms and Conditions.
Thank you for choosing Zealith. We appreciate your business and are committed to providing you with high-quality outdoor and garden furniture and excellent customer service.
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